When does your Warehouse Sale start?
Tuesday 11th November, 7PM AEST
How long will shipping take during Black Friday?
Due to increased demand during this busy period, we will have all hands are on deck to ensure your order is dispatched as soon as possible.
Please expect delays of 2-5 working days for your order to be dispatched during our Warehouse Sale, and keep an eye out for your tracking updates via email.
Rest assured that the TWG Team is working incredibly hard to get your order out and we appreciate your understanding and patience.
All orders will be dispatched from our warehouse in Adelaide, Australia.
Please note we are also offering free worldwide shipping on all orders over $350!
Can I return my order?
All products purchased during our Warehouse Sale are treated as FINAL SALE & no refunds or exchanges will be accepted.
If you need further assistance please feel free to reach out to our customer service team for all queries relating to sizing, fit, fabric and shipping. We are happy to help!
What is your gift with purchase for Black Friday?
This year we are so excited to have two tiers of gifts for our amazing Gang, When you spend $290 you will receive our limited edition Swirl Pendent exclusively designed by our team of creatives, valued at $90 AUD.
When you spend over $350 you'll not only receive our stunning Swirl Pendant but also our special edition Black Friday Allora card Holder valued at $120. That is $210 worth of gifts on us!
**Please note we have limited gifts available, in particular the card holder, and they will be given to customers on a first in, first serve basis
Can I use a discount code?
There is no need to use any discount codes during our Black Friday Sale, all discounts have been taken care of for you.
Please note additional promo codes will not work during the sale.
Can I make changes to my order after I've placed it?
During our Black Friday Sale, our warehouse and customer service teams will be working fast, because of this,
we won't be able to edit any orders placed, take care when placing your order to make sure all details are entered correctly.