When does your Black Friday Sale start?
Sydney - 19th of November 8:00 AM
London - 18th of November 9:00 PM
Los Angeles - 18th of November 1:00PM
New York - 18th of November 4:00 PM
How long will shipping take during Black Friday?
We are working incredibly hard to make sure your orders are processed as quickly as possible.
Due to increased demand during this busy period, we have ensured all hands are on deck to ensure your order is dispatched as soon as possible.
Instead of our usual dispatch time of same-day on orders placed before 1:30 PM ACST, please expect delays of 2-5 working days for your order to be dispatched during our Black Friday Sale.
Rest assured that the TWG Team is working incredibly hard to get your order out and we appreciate your understanding and patience during our BIGGEST SALE EVER!
How long will the sale go for?
We haven't confirmed when our Black Friday Sale is going to end yet. If you have your eye on a particular item, we recommend buying whilst stocks last!
What if I want to return an item bought from the Black Friday Sale?
All products purchased during our Black Friday Sale are treated as FINAL SALE & no refunds will be accepted. Exchanges and store credit will be discretionary, please see T&Cs page during the sale for more information.
What is your gift with purchase for Black Friday?
This year we are so excited to have two tiers of gifts for our amazing Gang, When you spend $290 you will receive our limited edition Swirl Pendent exclusively designed by our team of creatives, valued at $90 AUD.
When you spend over $350 you'll not only receive our stunning Swirl Pendant but also our special edition Black Friday Allora card Holder valued at $120. That is $210 worth of gifts on us!
**Please note we have limited gifts available, in particular the card holder, and they will be given to customers on a first in, first serve basis
Can I use a discount code?
There is no need to use any discount codes during our Black Friday Sale, all discounts have been taken care of for you.
Please note additional promo codes will not work during the sale.
Can I make changes to my order after I've placed it?
During our Black Friday Sale, our warehouse and customer service teams will be working fast, because of this,
we won't be able to edit any orders placed, take care when placing your order to make sure all details are entered correctly.